Frequently Asked Questions

How are shipping costs calculated?

Free Shipping for standard delivery. Expedited shipping can be arranged where possible, there is generally an additional cost, depending on weight.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

• The item you ordered did not arrive within the time specified.
• The item you received was not as described.
• The item you received is not of the high standard we hold ourselves to.